Most payments to Visa / MasterCard are credited within 30-60 minutes, but in rare cases delays up to 5 business days
We withdraw to almost every country in the world except Serbia (RS) and Italy (IT)
, but before exchanging money we recommend to check with the operator
whether it is possible to withdraw to your country.
If the payment to your bank card is rejected by the beneficiary bank for any reason
(exceeding the card limits, card blocking, card issue less than 2 days ago, etc.) you will be given a choice:
— make an exchange to another destination
— make a refund minus a 3% commission
and a sending fee (according to our refund policy
In rare cases, we may ask you for additional information about the recipient in order to expedite the exchange.