Exchange in Telegram

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Exchange in Telegram
You can now exchange crypto, cash and online payments right in Telegram: meet our bot @coins_black_bot. An order takes a couple of minutes in the chat — with the same rates and terms as on the website, and an operator answers your questions.

What the bot can do

  • Exchange in a dialog. The bot asks step by step what you send and what you receive, the amount and your details — and creates an order on coins.black. Rates, limits and terms are the same as on the website.
  • All website directions — crypto and stablecoins, banks, cards, payment systems, cash in cities. Pick a currency with category buttons or just type its name: “USDT TRC20”, “Wise”, “cash USD”.
  • Payment details in the chat. If the payment address is issued automatically, the bot sends it right away (with a Memo / Tag when one is required). If the details are issued by an operator, they will send them to the same chat.
  • Order status updates. Payment received, under review, exchange completed — notifications come to the chat.
  • “My orders” — your recent orders made via Telegram: open, mark as paid or cancel.
  • Chat with an operator. Just write to the bot — an operator gets your message and the reply comes to the same chat. Screenshots, photos and files such as payment receipts are welcome.
  • The website inside Telegram. The “Open” button next to the message field opens coins.black right in Telegram, in its mobile version, without switching to a browser. Orders placed there also appear in “My orders”, and their status updates come to the chat.
  • English and Russian — switch in the menu or with the /language command.

Getting started

  1. Open @coins_black_bot and tap “Start”.
  2. Tap “💱 Exchange” — or ask an operator first by simply typing your question in the chat.

How to place an order

  1. You send. Choose a currency with a button or type its name.
  2. You receive. Choose what you want to get. For cash exchanges the bot asks for the city.
  3. Amount. The bot shows the rate and limits. You can enter the amount in the currency you send or in the one you receive.
  4. Details. Enter the wallet, card or account to receive funds and, if the direction requires it, your contact details. The bot shows the expected format.
  5. Review. Check the summary, fix the amount or details if needed and tap “✅ Create order”.
  6. Payment. Pay within 30 minutes using the details provided. If the payment is tracked automatically, the bot will let you know when it arrives; otherwise tap “✅ I have paid” after paying.
  7. Done. Status updates come to the chat. You can always open the order on the website with “🔗 Open order”.

Commands

  • /exchange — new exchange
  • /bids — my orders
  • /menu — main menu
  • /language — language: English / Русский
  • /help — how it works

Safety. Our exchange bot is only @coins_black_bot; it is linked in the website header and footer (“Exchange in Telegram”). Every deal in the bot is a numbered order on coins.black — just like on the website. Do not send funds to payment details received in private messages from accounts that look like ours.

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